Ambolt AI Transformerer Bestillingsprocessen med AI og IoT

Table of Contents

How Bentax and Ambolt AI Are Transforming the Ordering Process with AI and IoT

Bentax, a leading provider of coffee solutions, has undergone a comprehensive digital transformation in recent years. With the implementation of a new ERP system, CRM software, an updated webshop, and other digital tools, Bentax now faces the opportunity to utilize data in entirely new ways to enhance the customer experience and optimize internal processes.

To realize this potential, Bentax has partnered with Ambolt AI.
Ambolt contributes as a sparring partner and technical expert, helping to develop advanced algorithms and IT infrastructure that can transform Bentax’s ordering and inventory management processes.

Background and Project Goals

Bentax’s digital modernization enables the company to work with data across various systems, thereby creating new business opportunities. The goal of the project is to improve customers’ ordering flow and delivery reliability, while also reducing environmental impact through more accurate demand forecasting.
With the help of data analysis and advanced AI architecture, Bentax and Ambolt AI are developing a solution that can automatically predict and optimize reorders, ensure a more sustainable supply chain, and provide customers with a seamless experience.

Roles and Responsibilities

Challenges and Motivation

Bentax faces the challenge of harnessing large volumes of data from their new digital systems and extracting maximum value from them. With data from both ERP and CRM systems, updated webshops, and IoT-equipped coffee machines, the ambition is to integrate data from customers’ financial flows with Bentax’s solutions.
This integration will enable accurate predictions of customers’ future needs, reduce waste, and improve inventory management.

One of the project’s main focus areas is the combination of historical data with real-time data from IoT devices. This will allow Bentax to predict and suggest orders in appropriate quantities and at the right times.
The project also places strong emphasis on sustainability, where automated reordering processes can help reduce environmental impact by minimizing overconsumption and optimizing logistics.

Project Description

The project aims to develop an algorithm that can optimize the ordering processes through accurate forecasting and automated reordering. This solution will support both efficient inventory management and improved customer service.

The core components of the solution include:

To validate the solution, a Proof of Concept (PoC) will be conducted with a selected group of customers representing different consumption patterns and needs.

Expected Results

Solution Structure and Development Phases

The solution is divided into three development phases to gradually expand functionality and the precision of predictions:

Benefits for Bentax

The tailored solution provided by Ambolt AI means that Bentax can:

The solution is designed to be scalable and adaptable over time, enabling Bentax to leverage more data and meet future needs.

Future Opportunities and Further Development

Ambolt AI and Bentax have a long-term plan to expand the solution with additional features, such as alerts for abnormal patterns, targeted offers based on existing customer data, and recommendations for environmentally friendly products.
The goal is to create a solution that not only improves the ordering process but also supports sustainable business practices.

The overall project goal is completion by December 2024, and both parties expect the collaboration to result in improved processes, increased customer loyalty, and a more sustainable business approach.

Conclusion

This project demonstrates how the collaboration between Bentax and Ambolt AI creates tangible benefits for both Bentax and its customers through digital innovation. Ambolt AI’s expertise in artificial intelligence and data-driven solutions provides Bentax with a valuable partner to support their continued growth and sustainable development. Together, they are shaping a future where data and technology are used to improve workflows, enhance customer experiences, and reduce environmental impact.

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