Turning Data Into Dialogue – How We Built Caliber 360
Table of Contents
Overview
Caliber 360 is a stakeholder intelligence platform designed to help companies understand
and manage their reputation in real time. At its core, it combines continuous perception
tracking with contextual data giving organizations a strategic lens into what stakeholders
think, feel, and expect.
While Caliber developed the core platform themselves, they partnered with Ambolt AI to
enhance a key user interaction layer through a natural-language interface. Our role was to
make data access more intuitive and user-friendly without relying on manual filtering.
The Challenge
Caliber’s platform provides access to a rich dataset across stakeholders, industries, and
countries. However, that depth of data also brought complexity with long lists of filters and
segmentations that could be time consuming and unintuitive to navigate.
Caliber needed a smarter and simpler way for users to explore the platform’s insights
ideally through natural, conversational input.
Our Solution
Ambolt AI contributed to Caliber 360 by developing a natural-language chatbot layer that
connects directly to the platform’s analytics engine.
Conversational Data Access
Instead of relying on manual filters, users can now type plain-language questions like:
• “How has trust among senior professionals in the energy sector changed over the past
quarter?”
• “Compare our reputation scores in Germany vs. France.”
The chatbot interprets the request, applies the relevant filters in the backend, and returns
responses such as summaries, comparisons, or charts depending on the query. This
approach lowers the barrier to accessing insights and makes the experience more
approachable for non-technical users.
Smarter Interactions, Less Friction
The conversational interface improves the overall user experience by:
• Reducing time spent on manual filtering
• Making insights more discoverable across user groups
• Supporting decision-making with clearer access to relevant data
It’s a step toward making the platform even more human-centered and closely aligned with
Caliber’s mission to help organizations build and maintain trust through real-time stakeholder
insights.
Technology & Collaboration
While the platform infrastructure and front-end were developed and maintained by Caliber,
Ambolt AI contributed by:
• Developing the chatbot interface layer
• Connecting it to Caliber’s backend systems and knowledge base
• Ensuring smooth integration with existing architecture and workflows
The solution was developed in close collaboration with Caliber’s internal team, with
continuous feedback to match both technical requirements and user expectations.
Results & Value
With the chatbot interface now live, users of Caliber 360 can access complex stakeholder
insights more quickly and easily enhancing the platform’s usability and reach. The new
interaction model supports:
• Faster access to relevant data
• Better onboarding and adoption among new users
• More efficient internal reporting for communication and strategy teams
Conclusion
Caliber 360 shows how a well-designed conversational interface can unlock the value of
complex data. By connecting natural language to structured analytics, Ambolt AI helped make
stakeholder insights easier to access, understand, and act on.
If you’re looking to improve how users interact with your data platform, we’d love to talk.