Turning Data Into Dialogue – Caliber 360
Table of Contents
Overview
Caliber 360 is a stakeholder intelligence platform designed to help companies understand and manage their reputation in real time. At its core, it combines continuous perception tracking with contextual data giving organizations a strategic lens into what stakeholders think, feel, and expect.
While Caliber developed the core platform themselves, they partnered with Ambolt AI to enhance a key user interaction layer through a natural-language interface. Our role was to
make data access more intuitive and user-friendly without relying on manual filtering.
The Challenge
Caliber’s platform provides access to a rich dataset across stakeholders, industries, and countries. However, that depth of data also brought complexity with long lists of filters and segmentations that could be time consuming and unintuitive to navigate.
Caliber needed a smarter and simpler way for users to explore the platform’s insights ideally through natural, conversational input.
Our Solution
Ambolt AI contributed to Caliber 360 by developing a natural-language chatbot layer that connects directly to the platform’s analytics engine.
Conversational Data Access
Instead of relying on manual filters, users can now type plain-language questions like:
- “How has trust among senior professionals in the energy sector changed over the past
quarter?” - “Compare our reputation scores in Germany vs. France.”
The chatbot interprets the request, applies the relevant filters in the backend, and returns responses such as summaries, comparisons, or charts depending on the query. This approach lowers the barrier to accessing insights and makes the experience more approachable for non-technical users.
Smarter Interactions, Less Friction
The conversational interface improves the overall user experience by:
- Reducing time spent on manual filtering
- Making insights more discoverable across user groups
- Supporting decision-making with clearer access to relevant data
It’s a step toward making the platform even more human-centered and closely aligned with Caliber’s mission to help organizations build and maintain trust through real-time stakeholder insights.
Technology & Collaboration
While the platform infrastructure and front-end were developed and maintained by Caliber, Ambolt AI contributed by:
- Developing the chatbot interface layer
- Connecting it to Caliber’s backend systems and knowledge base
- Ensuring smooth integration with existing architecture and workflows
The solution was developed in close collaboration with Caliber’s internal team, with continuous feedback to match both technical requirements and user expectations.
Results & Value
With the chatbot interface now live, users of Caliber 360 can access complex stakeholder insights more quickly and easily enhancing the platform’s usability and reach. The new interaction model supports:
- Faster access to relevant data
- Better onboarding and adoption among new users
- More efficient internal reporting for communication and strategy teams
Conclusion
Caliber 360 shows how a well-designed conversational interface can unlock the value of complex data. By connecting natural language to structured analytics, Ambolt AI helped make stakeholder insights easier to access, understand, and act on.
If you’re looking to improve how users interact with your data platform, we’d love to talk.
